Jonathan Kolhagen Db2

Jonathan Kolhagen

BUSI 600-B02

Question 3.3

Management Concepts and Constructs

In any type of job setting there will be workers, managers, leaders, executives and those that receive either the service or purchase the product. The following eight terms deal with the job capacity for a management setting along with two operational definitions for each term. The eight terms discussed will be: first-line supervisor, employee morale, assembly line, overdue account, line management, leadership, union democracy, and ethical standards. An operational definition can be stated in terms of a criteria for testing or measuring by referring to a particular standard (Cooper, & Schindler, 2011). Concepts are generally accepted collections of meanings or characteristics associated with a particular activity whereas constructs do not necessarily have something objective to look at it is somewhat abstract and subjective to who is viewing the particular concept.

1. First-line supervisor (Concept) - (1) As a first-line supervisor, one is responsible for assigning tasks and ensuring that their assigned subordinates follow the standards and complete the job accurately, safely, and on time based on company and state/federal rules and regulations. (2) As a first-line supervisor it is the individuals’ responsibility to ensure that the right people are assigned to the job and that they are trained to properly handle any situation that might arise on a day to day basis.

2. Employee morale (Construct) – (1) The morale of an employee can be viewed through the motivation or excitement on coming to work on time and prepared for work (Martin, 2013). (2) The employee morale can also be viewed based on the quality of work performed by an individual and whether they go above and beyond the expectations set by their front-line supervisor.

3. Assembly line (Concept) – (1) The assembly line can be defined as a process to turn out a finished product in a mechanically efficient...