Convergence of Records

Available online at www.sciencedirect.com

Procedia - Social and Behavioral Sciences 62 (2012) 194 – 197

WC-BEM 2012

Convergence of the records management and enterprise content management in the digital environment

Ozgur Kulcu a *, Tolga Cakmak a

a

Hacettepe University Faculty of Letters, Department of Information Management, Ankara 06800,Turkey

Abstract This study addresses the effects of the transformation experienced following the introduction of enterprise content management system configuration in the digital environment. The scope of this study comprises the integration of the opportunities provided by digital environment with the information management systems having different contents, including the information systems for administrative, financial and customer relations, the applications of enterprise communication, e-mail, records and archive management developed particularly from 1990s onwards, and the development of approaches to enterprise content management (ECM). In this study, descriptive method is used and the data were obtained through literature review. This study demonstrates that the relationship between records management and ECM applications is linear, and that there is a tendency for integrated systems oriented towards content management in the digital environment, which eventually lead to the convergence of independent enterprise information systems.

© 2012 Published byby Elsevier Ltd. Selection and/or peer review under responsibility of Prof. Dr. Hüseyin Arasli © 2012 Published Elsevier Ltd. Selection and/or peer review under responsibility of Prof. Dr. Huseyin Arasli

Open access under CC BY-NC-ND license. Keywords: Records management, information management, e-content management, enterprise content management words.

1.

Records and Records Management as the Source of Enterprise Communication and Information

The records created as a part of the structured business process are documentary sources that meet the...