Ifsm 300 Project Umuc Haircuts

Outline of IT Solution and Next Steps

I. Introduction

1. Strategy for competitive advantage: Operational Effectiveness

Business process to be improved: UMUC Haircuts Appointment Process

Proposed solution and IT components needed to implement the project

Selected system

Rosy Salon Software has been selected to improve the appointment process at UMUC Haircuts.

Rosy is able to access a schedule from mobile devices, track sales, and appointments can be made online for convenience (Rosy, n.d.).

The cost would only be $79 each month with up to 15 employees. (UMUC Haircuts Case Study; Rosy, n.d.)

Major hardware needed

A computer with internet capabilities is needed, but the entire system is hosted through a cloud network.

Facility requirements

The facility only needs to have reliable internet access. Rosy can be accessed anywhere.

In the event of a loss of connectivity at the salon, Rosy conducts automatic backups at multiple locations to protect against any loss of data.

Business resources needed to complete the project

It Skills & Services

Rosy provides training and support to their clients.

The browser-based screen if the system is a familier format.

“All parts of the system are clear and logical, written in plain language, with pop-up screens to assist you (Rosy, n.d.).”

Cost of proposed solution

The actual cost of the system is minimal, and can be offset with a more functional business.

Total costs may slightly increase initially if the salon does not currently have internet access and an up to date computer program.

Project Management

Triple constraints

The scope of the project can be controlled by using Rosy’s program and add-ons to maintain focus on improving the appointment process.

To maintain a functional schedule, Myra must thouroughly analyze and plan how and when she will implement and use the system.

The cost of the system must be strategically budgeted, along with the costs for supporting internet...