Eng221 Workplace Communication Comparison

University of Phoenix Material

Workplace Communication Comparison

Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.

|Written communication method |Purpose in the workplace|Technical or expository|Why classification was chosen |

| | |writing | |

|E-mail |To make a request or to |Technical and |An email could be technical if the sender |

| |inform. |expository |was providing information on products or |

| | | |services. It could also be expository if |

| | | |the sender was trying to persuade the |

| | | |receiver to buy something. |

|Memos |To inform |Could be technical and |The reason for choosing both is because if|

| |employees/co-workers of |expository |the memo is a policy it would not only |

| |policy changes. | |state the change but also explain it. |

|Letters |Could be used for |Expository |I chose expository because letters are can|

| |communicating outside of| |be sent to either sell something or file a|

| |the business. | |complaint. Either one of...