Case Analysis on the Parable of the Green Lawn

A Case Analysis on The Parable of the Green Lawn

I. Introduction

Total Quality in a business is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing improvements in response to continuous feedback. It is when you do things with all you’ve got and with a certainty to make it last in the long run even if it’s your first attempt in doing it. Furthermore, it is perfectly creating something and having no shortcuts. You are targeting quality with no repetitive expensive repairs or maintenance that lasts in the long run. Like in the context of the continual struggles to create a “world-class” lawn Mr. Furious experienced, his technique/method in building a lush lawn made him lose the wager to Ms. Steady because of the mind-set or thinking that quality improves with price. But forgetting the true meaning of quality, he only focused to buy expensive seeds rather than thinking of how to grow it properly and step by step.

II. Objectives

To continuously implement total quality in all aspect of work through structured control, improvement and planning activities that focuses on quality and planning activities that focuses on quality and customer satisfaction as the top priorities.

​III. Statement of the Problem

In the case mentioned about Mr. Furious and Ms. Steady’s wager on who will be the first to have a lush lawn, what quality measurements or procedures should Mr. Furious follow to get total quality for his lawn?

​IV. Alternative Course of Action

A.C.A 1: Strategic Change- Mr. Furious should think about how he should make his lush lawn grow beautifully by not rushing his lawn.

A.C.A 2: Attitude Change- With Mr. Furious not satisfied with what happened to his lush lawn, he blamed his children instead of blaming himself for doing it wrong or the easy-way and just let the weeds take over the grass.

​V. Conclusion

One of the problems showed in...