Interpersonal Relationships

health

Interpersonal Relationships in the Health Care Industry

Tiffany Tinkler

University of phoenix

Interpersonal Relationships in the Health Care Industry

This editorial essay examines effective communication, relationship styles, assertiveness, self-assessment, and their connection to the health care industry. Verbal and non-verbal communication is means to disseminate information from one person to another. Human beings interact with both types of communication every day; however, there are obstacles which can impede the comprehension of both parties. In order to remove or overcome these challenges it is important to practice effective communication.

Effective Communication

Effective communication is about the comprehension of all parties involved in order to resolve an issue, open up an environment for brainstorming, solve problems, provide affection, and nurture caring (Robinson, Segal, & Segal). The establishment of trust and respect are also a big part of effective communication. Without these two components the parties will not take the information given seriously and thereby miss a great opportunity. Listening, nonverbal communication, managing stress, and emotional awareness are the four effective communication skills that every person should learn and implement (Robinson, Segal, & Segal).

Listening seems like such an easy thing to do but actually it takes work. Successful listening requires that the listener focus completely on the speaker, avoid interruptions, do no judge the information or the speaker, and show interest. The last two require additional explanation. Being judgmental blocks the listener from receiving all the information given by the speaker because he or she is busy analyzing what has been said. In terms of showing interest in the speaker a listener can lean forward, maintain eye contact, and engage the speaker with questions. Nonverbal communication is very profound and speaks volumes without using...