Student

Instructor Exercise 6.1 - Developing a Structured Interview Guide

INTERVIEW GUIDE

The Interviewer should record responses to each question during the interview.

Immediately after the interview, indicate your reaction to each answer beneath the response. Cover all competencies. Take notes.

Candidate: Yousuf Raja

Interviewer: Fatima Parekh

Date: 24/09/2016

Position: Senior Secretary

REVIEW OF APPLICATION FORM

Items of interest to you on the application resume:

• Work experience and education

• Typing, organizational, communication and interpersonal skills.

OPEN THE INTERVIEW AND ESTABLISH RAPPORT

• Warm, friendly greeting.

• Names are important, yours and the applicants. (Use first and last name correctly.)

• Break the ice - talk about his or her trip, hobbies, weather, etc., and talk briefly about your position, hobbies, etc.

• Do not talk about the job or competencies before asking questions-tell the applicant so, if needed.

OUTLINE TOPICS TO BE COVERED IN THE INTERVIEW

• Work history

• Generic competencies

• Job-specific competencies

• Miscellaneous

• Job Preview

GENERIC COMPETENCIES

(D0 NOT COPY THESES COMPETENCIES – DETERMINE YOUR OWN)

|Competency |Behavior |Questions |

|1. Practices |Does not exhibit defensive behaviors |What have you learned while planning meetings in|

|Professionalism |Counseling documentation |the past? |

| |Does not precipitate defensive behavior in others |How did you organize your manager’s work |

| |Addresses issues directly with individual involved in a calm tome of...