Needs Assessment Training Manual

Needs Assessment Training Manual

Contents

What is Needs Assessment?

What are the differences between organizational analysis, task analysis, and individual analysis? How are they related?

What methods do we use to collect information on organizational analysis, task analysis, and individual analysis?

What are the advantages and disadvantages of asking employees and managers what they believe the content of training should be?

How does organization benchmarking fits into needs assessment?

How do changing demographics impact an organization's needs assessment?

How does individual learning style impact an organization’s needs assessment?

How does the speed of technological change impact an organization's needs assessment?

Appendix A – Schedule

Appendix B – Learning Activity

Appendix C – Assessment Tool

Appendix D – Budget

Appendix E – Works Cited

What is Needs Assessment?

A needs assessment is a “process for defining the gaps between current and desired results and selecting options of closing those gaps” (Kaufman, 1994, p. 22). A gap is defined as a conflict between existing competencies, skills or job performance and what is expected by the organization. Simply put, a gap is a “discrepancy between what the organization expects to happen and what actually happens” (Perera, 2009, p. 18). Once a gap is defined, the assessment is the basis for developing objectives, design, instructional method, and follow up measurements so that the organization can accomplish its goals (Muller, 2010).

What are the differences between organizational analysis, task analysis, and individual analysis? How are they related?

What methods do we use to collect information on organizational analysis, task analysis, and individual analysis?

What are the advantages and disadvantages of asking employees and managers what they believe the content of training should be?

How does organization benchmarking fits into needs assessment?

How do...