Submitted by: Submitted by zaneta
Views: 387
Words: 882
Pages: 4
Category: Business and Industry
Date Submitted: 02/03/2012 12:22 AM
1/21/12
Survey Example Product/Service Satisfaction Customer satisfaction with in-dept feedback
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FE ATURE S
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Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
www.questionpro.com/a/showSurveyLibrary.do?surveyID=166&mode=1
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1/21/12
Survey Example Product/Service Satisfaction Customer satisfaction with in-dept feedback
for ...... We hope that you will accept this as a token of our good will.
Sincerely, [MANAGER_NAME] Manager In thinking about your most recent experience with [COMPANY], was the quality of customer service you received: Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior
If you indicated that the customer service was unsatisfactory, would you please describe what happened?
The process for getting your concerns resolved was: Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior
Would you please take a few minutes to describe...