Mgt 302 Mod 1 Case

Trident University

Gary Dishman

Module 1 Case Assignment

MGT302 Organizational Behavior and Teamwork

8 Oct 2012

Abstract

How does a leader motivate their employees and accomplish training in the workplace? Motivation of an individual in today’s work environment is a constant challenge for leaders and supervisors. There are several different tools supervisors can utilize to motivate their employees in accomplishing tasks, training and reach the organization’s goals. Understanding how employees view expectancy and the supervisor’s use of reinforcement theories to help achieve motivation of employees is key. We will compare employee expectations verses outcome and reward, based on the level of effort put forth. Also, we will review different ways of positive and negative reinforcement to motivate an employee to help achieve their expectations. Finally, we’ll conclude with achieving expectations through reinforcement of motivation to meet the organization’s training goals.

When giving an employee training, what are their expectations? Does he or she feel the training will make them better employees, help them get promoted or is there an incentive for completing the training? As stated by Erdogan, B., & Bauer, T. (2010) “According to Expectancy Theory, individual motivation to put forth more or less effort is determined by a rational calculation in which individuals evaluate their situation”. This theory is broken down into three parts of thinking, Expectancy (Effort), Instrumentality (Performance) and Valence (Rewards). As supervisors and leaders, we have direct influence on all three perceptions of the Expectancy Theory. When talking about Effort, supervisors must make sure their employees have proper skills, abilities and knowledge to complete the training. Establish a good work environment that facilitates performance and encourages the employees in order for them to feel their efforts make a difference. All leaders want the highest level...