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IMPACT OF E-RECRUITMENT ON HUMAN RESOURCE SUPPLY CHAIN MANAGEMENT: AN EMPIRICAL INVESTIGATION OF SERVICE INDUSTRY IN INDIAN CONTEXT

Synopsis of the thesis to be submitted in fulfillment of the requirements for the Degree of

DOCTOR of PHILOSOPHY IN MANAGEMENT

By

VINKY SHARMA

Under the Guidance of Supervisor: Dr. Yaj Medury

Jaypee Business School, Jaypee Institute of Information Technology, Noida A-10, SECTOR 62, NOIDA, INDIA FEBRUARY, 2010

TABLE OF CONTENTS S. no. Contents Page no.

1.

Introduction

3-6

2.

Review of Literature

6-13

3.

Research Objectives and Hypothesis

13

4.

Research Methodology

13-18

5.

Data Analysis and Development of model

18-27

6.

Conclusions and Implications

27-31

7.

Selected References

32-37

8.

Annexure

I-XIV

Vinky Sharma, JBS, JIIT, Feb’2011

IMPACT OF E-RECRUITMENT ON HUMAN RESOURCE SUPPLY CHAIN MANAGEMENT: AN EMPIRICAL INVESTIGATION OF SERVICE INDUSTRY IN INDIAN CONTEXT 1. INTRODUCTION 1.1 INTRODUCTION

“We are witnessing a change in the nature of jobs. Muscle jobs are disappearing, finger and brain jobs are growing or, to put it more formally, labor-based industries have been displaced by skill-based industries and these in turn will have to be replaced by knowledge-based industries.” -Charles Handy (1984) Though Charles Handy tracked these radical changes long back in 1984, these touched India very recently. During the last few years, India has witnessed an unprecedented economic growth. The service sector is the lifeline for the social economic growth of a country. It is today the largest and fastest growing sector globally contributing more to the global output and employing more people than any other sector. In alignment with the global trends, Indian service sector too is one of the major contributors to both employment and national income in recent times. It is estimated that in the near future close to a million new jobs will be created in...