Lalala

6

Applied performance

Practices

Learning Objectives

After reading this chapter, students should be able to:

Explain how money and other financial rewards affect our needs, attitudes, and social identity.

Discuss the advantages and disadvantages of the four reward objectives.

Identify two team and four organizational level performance-based rewards.

Describe five ways to improve reward effectiveness.

Discuss the advantages and disadvantages of job specialization.

Diagram the job characteristics model of job design.

Identify three strategies to improve employee motivation through job design.

Define empowerment and identify strategies to support empowerment.

Describe the five elements of self-leadership.

Explain how mental imagery improves employee motivation.

Chapter Glossary

autonomy The degree to which a job gives employees the freedom, independence, and discretion to schedule their work and determine the procedures used in completing it.

balanced scorecard A reward system that pays bonuses to executives for improved measurements on a composite of financial, customer, internal process, and employee factors.

employee stock ownership plans (ESOPs) A reward system that encourages employees to buy shares of the company.

empowerment A psychological concept in which people experience more self-determination, meaning, competence, and impact regarding their role in the organization.

gainsharing plan A reward system that rewards team members for reducing costs and increasing labour efficiency in their work process.

job characteristics model A job design model that relates the motivational properties of jobs to specific personal and organizational consequences of those properties.

job design The process of assigning tasks to a job, including the interdependency of those tasks with other jobs.

job enlargement Increasing the number of tasks employees perform within their job.

job enrichment Employees are given more...