Employee Privacy Report

Employee Privacy Report

Com 285 – Business Communications

University of Phoenix

The need for businesses and organizations to access the internet has brought about several concerns regarding employee privacy while emailing and surfing the internet at the workplace. Each employee is given access to company issued computers and equipment, and consider his individual email messages and internet browsing to be private. In most organizations, security controls, such as passwords, are used to ensure privacy; however, IT managers have access to employees’ online activities. Employees usually do not realize that these security measures are intended to prevent unauthorized access to his computer and files, not to invoke control over the employees.

Within the organization, new subscribers receive an email welcoming them to the services provided. There will is also information about a number of the different service options as well as how to contact someone with questions or concerns. At times the company sends email service announcements to notify customers of changes in price or a potential problem with a service interruption or how to handle an issue. If the subscriber has called for an appointment or to add additional features, or a service call for repairs, they could receive an email to inform them of this news. This is done in order to ensure the customer is aware of when and how we are responding to their requests or other needs. It is always an option to opt-out of any emails that are related to their services. However, email is one way in which the company communicates important service announcements or even legal changes possibly caused by state or federal laws.

The organization does reserve the right to send promotional emails to the extent allowed by law. There will always be directions to control the number of communications sent and the frequency including opt-out details. Most often there will be an online site to which the subscriber can refer for...