Manager Aeronautical Prespective

The Human Factor in Aviation Maintenance

Carlos Hernandez

Embry-Riddle Aeronautical University

ASCI 202 Intro into Aeronautical Science

October 13, 2013

Abstract

Aviation maintenance professionals have earned high levels of technical skills training associated with their profession. However research in a number of industrial sectors, indicate that up to 80% of accident causes can be attributed to a breakdown in human interaction. “Human error cannot be eliminated; it is essential fact of the human condition” (Maddox, 1998).

Maintenance professionals will always try to avoid making errors that cost money or human lives. Unfortunately, even the most highly trained and motivated professionals will make mistakes. However, with suitable understanding of the human factor and appropriate training, professionals can mitigate the consequences of human errors. The human factor component of aviation maintenance can be grouped into four general categories:

1. Effective training for technicians and inspectors;

2. On the job safety of maintenance workers;

3. Human error that compromises public safety; and

4. Overall cost of maintenance errors.

The Human Factor in Aviation Maintenance

Aviation is an industry where mistakes mean lives are at risk. Airplanes have become more complicated and sophisticated in their evolution within the past 50 years. “Maintenance technicians must continuously update their proficiency and knowledge in aircraft repairs because of the enormous differences in new and old aircraft that are presently in use” (Maddox, p1p).

Aviation maintenance professionals have earned high levels of technical skills training associated with their profession, however research in a number of industrial sectors indicate that up to 80% of accident causes can be, attributed to a breakdown in human interaction. “Human error cannot be eliminated it is an essential fact of the human condition” (Maddox, 1998).

The science of human factor has been...