Mr Abc Hudson

CASE STUDY JADE JEWELLERY

LUXURY RETAILER BRIGHTENS FUTURE WITH RFID-BASED SECURITY

JADE JEWELLERY IMPROVES INVENTORY MANAGEMENT AND VIRTUALLY ELIMINATES INTERNAL THEFT

Every retailer knows that carelessly handled inventory and internal “shrinkage” can add up to a serious bottom-line problem. But when your inventory is literally made up of precious gems and metals – high-end jewelry, custom designed for some of the world’s most demanding luxury purchasers – a single item of lost inventory can add up very quickly indeed. More than one can approach disaster. A leading Saudi Arabian retailer of exquisite European-made fine jewelry, Jade Jewellery had already written off nearly a million riyals worth of lost items, all directly attributable to internal theft. Lack of evidence had frustrated their efforts to prove theft to authorities. Accounting problems were stacking up. They needed a reliable solution that would give them unencumbered, accurate and real-time visibility of their exclusive collections. They wanted to monitor in-store operations closely and stop theft dead, without asking their clientele to tolerate shopping in an obtrusive surveillance cell. They found their answer in an automated, RFID-based inventory tracking and monitoring system.

CUSTOMER PROFILE Company

• Jade Jewellery • Kingdom of Saudi Arabia

Industry

• Retail

KEY BENEFITS • 400% return on investment • Internal theft reduced to zero • Real-time e-mail and SMS alerts for mishandled goods • Better inventory management and stock control • Instantaneous auditing of instore inventory • Real-time view of in-store operational activity • Reports on customer behavior and preferences

CASE STUDY JADE JEWELLERY

THE CHALLENGE

Problems with security and inventory Jade Jewellery is a Saudi-based jewelry company that operates four stores across Saudi Arabia and specializes in European jewelry. The company also trades in diamonds and provides exquisite designs that attract a very...