Insurance Fraud

B2B/B2C

ITT Tech Online

MG583 – Entrepreneur/Intrapreneur

Dr. Orlando Rivero

October 20, 2013

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B2B/B2C

Another lean business-to-business model that has been enabled by information technology is the Cisco model (Ruth A. Wienclaw, 2008). This successful network communications manufacturer receives approximately 90 percent of its orders over the Internet (Ruth A. Wienclaw, 2008). The orders are routed to contract electronics manufacturers who build the products to Cisco’s specifications (Ruth A. Wienclaw, 2008). Not only are the majority of Cisco’s orders received over the web, but 70 to 80 percent of their customer service requests are also dealt with online (Ruth A. Wienclaw, 2008).

Amazon.com, Inc. (Amazon.com), incorporated on May 28, 1996, serves consumers through its retail websites and focus on selection, price, and convenience (http://www.reuters.com, 2013). The Company also manufactures and sell Kindle devices (http://www.reuters.com, 2013). It offers programs that enable sellers to sell their products on its websites and their own branded websites and to fulfill orders through them, and programs that allow authors, musicians, filmmakers, app developers, and others to publish and sell content (http://www.reuters.com, 2013).The Company operates in two segments: North America and International (http://www.reuters.com, 2013). The Company serves consumers through its retail websites, and focus on selection, price, and convenience (http://www.reuters.com, 2013). The Company designs its websites to enable millions of products to be sold by the Company and by third parties across dozens of product categories (http://www.reuters.com, 2013). Customers access its websites directly and through its mobile websites and apps (http://www.reuters.com, 2013).

Cisco, the worldwide leader in networking that transforms how people connect, communicate and collaborate, today reported its fourth quarter and fiscal year results for...