Cccb

Executive Summary

This paper discusses about technology’s importance to an organization. How different kinds of technology are being useful to every organization. Telecommunications Company Maxis Communications Berhad is being presented as a business example which uses full capabilities of technologies available in the 21st Century.

Maxis Communications Berhad’s goal is to bring the future to customers’ lives and business, in a manner that is simple, personalized and enriching, by efficiently and creatively harnessing leading-edge technology and delivering a brand of service experience that is reliable and enchanting. (new.maxis.com.my, 2013)

Maxis aims to keep everything as simple as possible.

Introduction

Technology as we all understand it is the presence of all devices, gadgets, machines, systems, etcetera that we people are using every day to make everything we do fast, easy and efficient. From computers, machines, smartphones, operating systems, all of which are just examples of technology that has greatly provided an efficient benefit in our personal life, commerce and industry. Before we proceed to discuss how technology has improved the quality of life of human and how technology paved way to making many industries, specifically business industry easier here is brief definition of technology.

According to Dicitonary.com, technology is defined as the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science. (Dictionary.com, 2010)

Uses of Technology

Technology has made life easier, made every work faster, made every distance convenient and made us perform certain tasks that we’ve imagined we cannot do.

Internet

One of the best examples of an innovation of technology which is very useful to people is the internet. According to an article in YourMainDomain Inc.,...