Operations Management! Assignment 1

SHANGHAI UNIVERSITY OF FINANCE AND ECONOMICS! School of International Business Administration! Spring 2014 Operations Management! Assignment 1! THE ASSIGNMENT IS DUE ON THE SPECIFIED DATE BEFORE CLASS
 LATE SUBMISSION MAY NOT BE ACCEPTED OR SUBJECT TO PENALTIES! Name: ________________ Student ID: ___________________ Session:!

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Part 1: Please choose TRUE or FALSE for the statement.!

1. 2. 3. 4. 5. From an operations management point of view, a traveler is an input to an airline's transformational system. (4 points)! Balancing the desire to efficiently use resources while providing a high quality service encounter is an operations management challenge. (4 points)! Add resources to non-bottlenecks will not improve the cycle time of an operation. (4 points)! When a make-to-order production process is used, production is based on forecasts. (4 points)! Inventory turnover is used to measure a firm’s operational performance, but weeks of supply is not. (4 points)!

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Part 2: Process Analysis.!

Note: To each question, you must provide detail calculations for the answers.!

Problem 2.1! Suppose you are supervising a car assembly line, where different parts of a car are installed into a fabricated car body. The assembly line has four processing stations in order:! A: Engine Setup -> B: Wheel Assembling -> C: Door Assembling -> D: Window Assembling.!

Assume the following amount of work is required at each station: A: 40 minutes, B: 50 minutes, C: 20 minutes, and D: 30 minutes.! 1. What is the flow time (from a fabricated car body to a finished car)? Please give your answer in minutes. (4 points)! 2. What is the bottleneck station? (4 points)! 3. What is the throughput of your process (cars per hour)? (4 points)! 4. What is the cycle time of your process (mins)? (4 points)! 5. What is the average utilization of your resources (in %)? (4 points)! 6. If additional manpower is available, what is the best way allocating this resource (assuming that the...