Cmaslpcase

Ferndale Public Library (FPL)

Prepared for FPL’s Board of Directors

Prepared by Linda Peysar

Date May 7th 2014

Executive Summary

Introduction

FPL is challenged to adapt the new trends and increase its usage by its local residents.

Mission and Vision

Strategic Goal/Target

FPL needs to generate its operating funds

To reach the provincial averages in circulation per capita 10.75 and Internet service 0.0014 workstations per cardholder

Constraint

City requires FDL’s key statistic has to exceeding the provincial average.

Stakeholder Preference

City Councillors

Prefer to reach the highest level of service at the lowest cost

Shepherd

Grewal

Believes that investment in Kent library expansion has more impact to serve the community

Noble

Believes building branches is out-of-date and no one would use a small collection library

Marchand

Likes to support local community and prefer to build branch

SWOT

Strength

• FPL is constantly adding new program

• It has been successful to reach out seniors and new immigrants

• Its collections are current and high quality

• Board and staff are dedicated

• The city has a budget of $7 million for FPL to expand its service over the next three years

Weakness

• Kent library building is old and out of date

• Kent library is serving at its full capacity

• Kent library is no room to add internet workstation or other patrons’ demanded service

• Provincial grant will not increase

• There is a hold on additional federal funding

• FPL is having problem with unruly patrons at its branches

• Staff felt threatened and uncomfortable in some rougher neighbourhoods.

• There were stealing in its libraries.

• Laflamme is suggesting to misuse a bequest fund

Video section is not being used and borrowed by patrons

Opportunity

• There is available land lot beside Kent library.

• Local demographics are shifted.

• There is an increase of demand of Internet access since the governments encourage...