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시맨틱

* A description of the technology/ practice

* What are enabling capabilities of the technology/ practice?

* How business can benefit from these enabling capabilities?

* What are issues/difficulties that need to be resolved to make the technology/practice a mature business tool?

* Find two or three vendors/service providers of the technology/ practice. What do they promise with the technology/ practice? Are these promises feasible, or just hypes?

* Any other comments?

설명 : 컴퓨터가 정보자원의 뜻을 이해하고 추론까지 하는 웹기능

사용 가능성 (어디에 사용되는가): 공공기관, 인터넷 포털사이트, 인터넷 쇼핑

비즈니스에서 활용될 경우 이점은 무엇인가 :

비즈니스에서 활용되기 위해 필요한 개선점 :

시맨틱 사용 사례개요

The city of Zaragoza offers between 500 and 600 online services to its citizens, organized in about 20 categories, such as tax, building reconstruction, traffic, environment, education, healthcare, etc.

-          The problem

When a citizen is looking for a particular service, it turns out that it is not particularly easy to find. Many of the city’s web sites simply enumerate the available services in a list organized by categories. Other city web sites offer a traditional search engine that retrieves services based on co-occurrence of words in the query and the description of the services. Additionally, the language used by Public Administrations is not always the same as that used by citizens. For instance, when a person wants to throw away an old washing machine, they need to know that the government service is called “Large Things Collection”.

주요성과

The City of Zaragoza now has a new search engine powered by Semantic Technology that finds online services based on the meaning of both the query and the service description. The meaning of services is defined through an ontology for Public Administration, which for instance represents that persons can change address, that car owners need to pay taxes, that certain business may cause disturbance (such as bars and discotheques), and that there are...