Operation and Project Management

Operations and Project Management

BUSN 6110 OD

December 28, 2013

Abstract

Many businesses have emerged from small beginnings to grow into large-scale enterprises. While many are mistaken into thinking that a large pool of financial resources is the chief factor which is responsible for the growth, expansion and stability of businesses, this is usually not the case. Instead, there are

Introduction & Thesis Statement

Background information

Starbucks Corporation is a US global coffee business and coffeehouse chain which is based in Seattle, Washington. Presently, Starbucks enjoys the status of the world’s largest coffeehouse company, having 20,891 stores in 62 countries. 65% of these stores are in the United States, while the rest are distributed in Canada [1,324 stores], Japan [851 stores], China [806 stores], the United Kingdom [556 stores], South Korea [377 stores], Mexico [291 stores], Taiwan [206 stores], Germany [167 stores], Thailand [171 stores], and Turkey [179 stores]. All Starbucks stores serve hot and cold beverages, whole-bean coffee, snacks, full-leaf teas, micro-ground instant coffee and pastries. There are Starbucks stores which also deal in food items, hot and cold sandwiches and even in crockery [particularly, mugs and tumblers]. There are also other Starbucks stores which under the program dubbed Starbucks Evenings provide a variety of wines, beers and appetizers after 4:30 PM. Starbucks stores, through its Hear Music brand and Starbucks Entertainment division also sells music, film and books. Other Starbucks stores also sell coffee and ice-cream and deal in grocery stores. Additionally, a greater part of Starbucks stores deal in seasonal products, or products which may be specific to the location of a given product.

Thesis or Main Idea of the Case Study

One of the key concerns that accost Starbucks Corporation is the need to come up with an effective operations management system which is to facilitate the forecasting supply...