Submitted by: Submitted by HaoNguyen01
Views: 59
Words: 1809
Pages: 8
Category: Other Topics
Date Submitted: 09/11/2014 04:13 AM
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Service Definition
Definition of service offerings, markets, pricing, service metrics and regulations/ paperwork that would have to be met
Order
Order Management Service Quoting
Plan
Service Planning Transportation Sourcing
Execute
Pickup, Dispatch & Scheduling Warehouse Management
Monitor
Execution
Track & Trace, Visibility & Event Handling
Settle
Settlement
Operational Accounting Billing Payables
Complete compilation of all costs associated with shipment execution, internal cost assignments between modes, divisions, geographies, currencies, etc. Accurate and timely billing of all charges. Payment of all third party charges accrued.
CORPORATE ADMINISTRATION
Finance & Accounting Global planning and budgeting, financial consolidation, receivables and payables processing and financial reporting with strong governance, risk management, and financial controls. Enterprise Asset Management Manage assets through their lifecycle from acquisition to deployment, maintenance, and disposal. Maximize asset utilization while minimizing total cost of ownership. Manage acquisition, inventory and consumption of spares. Ensure regulatory compliance. Human Capital Management Manage and optimize the workforce throughout the employee lifecycle through automated, industry leading practices for human capital management. Enterprise Performance Management
Sales & Marketing
Sales Account & Contracts Management Pricing & Campaign Management Bid & Proposal Management
Create and promote brand awareness, upsell and cross-sell existing customers and prospects through a customer service center. Manage accounts, respond to bids and contracts and manage pricing for service lines.
Planning &Order Management
LSP Industry Functional Processes
Call Centre & Order Repository
Ensure complete and accurate capture of orders across all channels for increasingly complex services. Optimally plan and schedule moving assets to meet demand. Consolidate orders...