Main Processes in Project Quality Management

Main processes in project quality management

Project Quality Management includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It includes “all activities of the overall management function that determine the quality policy, objectives, and responsibilities and implements them by means such as quality planning, quality assurance, and quality control, within the quality system. Quality Planning A good quality plan starts with a clear definition of the goal of the project. This includes assessing the risks to success, setting high standards, documenting everything, and defining the methods and tests to achieve, control, predict and verify success.   It is important to design in quality and communicate important factors that directly contribute to meeting the customer’s requirements. Design experiments helps identify which variables have the most influence on the overall outcome of process. Quality Assurance Quality assurance tests use a system of metrics to determine whether or not the quality plan is proceeding in an acceptable manner. By using both qualitative and quantitative metrics, you can effectively measure project quality with customer satisfaction. Quality assurance tests use a system of metrics to determine whether or not the quality plan is proceeding in an acceptable manner. By using both qualitative and quantitative metrics, you can effectively measure project quality with customer satisfaction. Some quality assurance activities can be performed for examples:       Process checklists and project audits. Referencing historical data to understand areas where quality issues are likely to occur. Reiterating the quality standards to be met to clarify the level of quality required. Recruiting skilled staff to produce the deliverables and undertake the processes. Undertaking Quality Reviews to provide confidence that the project is on-track. Performing formal Change Control to minimize the likely...