Human

HUMAN RESROUCE

DEVELOPMENT

HRM 491

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CHAPTER ONE

The Training and

Development Process

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LEARNING OUTCOMES

 Understand the meaning of

• performance management (PM),

• training and development (T&D),

• and human resources development (HRD)

 Describe the PM process and the role of T&D

 Describe the benefits of T&D

 Explain the environmental and organizational context of T&D

 Discuss the meaning of strategic HR, T&D, and high-performance

work systems

 Discuss the instructional systems design model of T&D

© 2013 by Nelson Education Ltd.

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INTRODUCTION

The Adversity of Inadequate T&D

 Lower production, wasteful resources

 Failures in critical moments, which cost lives and money

© 2013 by Nelson Education Ltd.

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INTRODUCTION

The Role of T&D in Organizations

 Success and competitiveness are highly dependent

upon sound T&D – critical to organizational performance

 T&D are key factors in creativity, innovation, and transfer

of knowledge, and are part of the defining factors of best

companies to work for.

© 2013 by Nelson Education Ltd.

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PERFORMANCE

MANAGEMENT

Performance management entails:

 Not a single event – it is a continuous loop of:

• (Re-)Establishing performance goals and

expectations

• Designing interventions and programs to develop

employee KSA and overall employee and company

performance

• Monitoring success of interventions and programs

 Employee development plans are critical in this process

© 2013 by Nelson Education Ltd.

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PM PROCESS

© 2013 by Nelson Education Ltd.

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TRAINING AND

DEVELOPMENT

 Training and Development

• Formal and planned efforts that allow one to

acquire KSAs:

–Training: To improve current job performance

(short-term focus)

–Development: To perform future job

responsibilities (longer-term focus) – i.e.,

career goals and organizational objectives

© 2013 by Nelson Education Ltd.

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HUMAN RESOURCES

DEVELOPMENT

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