Ch1-3

Ch. 1 Creature Care Animal Clinic (A)

1. Identify the operations management problem that Dr. Barr is having at the Clinic.

a. Dr. Barr is having scheduling problems, the lack of technology for their inventory systems, and not using the operations systems correctly

2. The schedule Dr. Barr set up worked well at the clinic where she was a resident. What are some of the reason why it might not be working here?

b. Some reasons why the scheduling isn’t working are because it isn’t based on when the clinic is the busiest during the day. Also that Dr. Barr doesn’t have a full understand of how her business operates.

3. Identify some of the reasons why the clinic is having inventory problem.

c. The clinic is having inventory problems is because the clinic needs to have better technology. With that newer technology Dr. Barr could avoid unexpected situations and know what the clinic has in the inventory.

4. What should Dr. Barr have done differently to avoid some of the problems she is currently experiencing?

d. Dr. Barr should set up a system for the inventory to make sure inventory isn’t low or too high. She should also change the schedule around to make sure she has enough staff working during the busiest time of day. Also if Dr. Yen can’t work every Saturday with Dr. Barr then she should fire someone who can help her on Saturdays. The last thing Dr. Barr could do to avoid some problems is to give people different tasks to do when the clinic isn’t busy.

5. What suggestions would you make to Dr. Barr now?

e. I would make some suggestions to Dr. Barr, which she needs to find an inventory management system that will work for her and her clinic. She could also reach out to a consultant, probably an outside of the clinic, who could help her with all of her business problems. The last suggestion I would make is to talk with nurses and office assistants about the problems the clinic is having so they have an understanding...