Toffee Inc

| October 23, 2015 |

| Tracey Lopers

Sara Rooney – 6478267Alex Albrecht – 6428320Sloane Irvine – |

[Toffee INC. IVEY CASE] |

|

Executive Summary:

To: Jim Hunking, General Manager - XYZ, London

From: Linda McGuire, Purchasing Manager - XYZ, London

Subject: Photocopier Contract at Head Office

Issue: As you know, this contract renewal process has taken about 11 months, without a clear conclusion yet. I have analyzed the work done thus and would like to propose the following as our new Problem Statement for this requirement.

" XYZ Canada must find the best overall solution to its' document management requirements; optimizing costs, technology, process efficiency and customer support capability."

We considered various other options to conclude this assignment, as follows:

* Issuing an RFQ

* Hiring an external Consultant

* In-source or out-source more document processing

Although these were viable, we feel that the RFP process will provide the best strategic solution for XYZ, while also achieving a much better long-term solution.

We would require at least another two months for this process, while keeping the current units on a monthly contract, to ensure ongoing operations for the interim. Some consulting and additional training will also be needed to guarantee full success in this project. The added costs will be easily covered by the greater benefits expected from the concluding result. Details are in the attached report.

I look forward to receiving your approval of this recommendation, so that it can proceed immediately.

Respectfully,

Industry Analysis:

In 2013 the Indian Confectionary market grew by 12.6%, holds a value of 1.6 Billion. The Market is forecasted by the end of 2018 to have a value of 2.5 billion dollars, which demonstrates an increase of 57% since 2013, which shows a growth rate of 11.58% annually. The chocolate market accounts for 31.5% of the Indian confectionary market, which is 504 million dollars. The gum segment...