Weekly Reflections

Weekly Reflections

1. Arrange the appropriate controls, performance measures, and feedback systems to use for various business scenarios.

2. Evaluate the application of a deliberate plan and make necessary adjustments to continuous improvement and crisis management scenarios.

The two objectives in week five appears to be a collection and variety of activities for a better understanding in taking the appropriate procedures, steps, measures, and feedback on the various business and crisis management scenarios. To assist in making a deliberate plan we need to know the definition of feedback systems, deliberate plan and a deliberate plan for improvements with the crisis management scenarios. To deliberate means to carefully think or talk something through — it also means slow and measured, the pace of this kind of careful decision making. If you chose deliberately, you make a very conscious, well-thought-through choice. One definition of feedback system is a reaction or response to a particular process or activity. Crisis management is the

Discussion Questions

1) What is the role of metrics and measurement in the strategy process? - Metrics are used to drive improvements and help businesses focus their people and resources on what’s important.

2) Why are they so important to the strategy process? - The range of metrics that companies can employ vary from those that are mandatory – for legal, safety or contractual purposes – to those that track increases in efficiency, reductions in complaints, greater profits and better savings.

3) What are the possible outcomes for a company that decides not to put metrics and measurement into its strategic plan? Unless you measure something you don't know if it is getting better or worse. You can't manage for improvement if you don't measure to see what is getting better and what isn't.