Meow

Vision and Scope Document

for

Cafeteria Ordering System

Version 1.0 approved

Prepared by Karl Wiegers

Process Impact

November 4, 2002

Table of Contents

Table of Contents ii

Revision History ii

1. Business Requirements 1

1.1. Background, Business Opportunity, and Customer Needs 1

1.2. Business Objectives and Success Criteria 1

1.3. Business Risks 2

2. Vision of the Solution 2

2.1. Vision Statement 2

2.2. Major Features 2

2.3. Assumptions and Dependencies 2

3. Scope and Limitations 3

3.1. Scope of Initial and Subsequent Releases 3

3.2. Limitations and Exclusions 3

4. Business Context 4

4.1. Stakeholder Profiles 4

4.2. Project Priorities 5

Revision History

|Name |Date |Reason For Changes |Version |

|Karl Wiegers |10/13/02 |initial draft |1.0 draft 1 |

|Karl Wiegers |11/4/02 |baseline following changes after inspection |1.0 approved |

Business Requirements

1 Background, Business Opportunity, and Customer Needs

A majority of Process Impact employees presently spend an average of 60 minutes per day going to the cafeteria to select, purchase, and eat lunch. About 20 minutes of this time is spent walking to and from the cafeteria, selecting their meals, and paying for their meals by cash or credit card. When employees go out for lunch, they spend an average of 90 minutes off-site. Some employees phone the cafeteria in advance to order a meal to be ready for them to pick up. Employees don’t always get the selections they want because the cafeteria runs out of certain items. The cafeteria wastes a significant quantity of food that is not purchased and must be thrown away. These same issues apply to breakfast and supper, although far fewer employees use...