Supply Chain and Quality Control Management System

1. INTRODUCTION

According to Wild (1995:486), there is increasing recognition that good supply chain management (SCM) provides a major organisation for organisation to improve efficiency and increase customer service. Quality is first and foremost about meeting the needs and expectations of customers. It is important to understand that quality is about more than a product simply "working properly”. Thus customer needs and expectations as a when one buys a product or service may include performance, appearance, availability, delivery, reliability, maintainability, cost effectiveness and price.

These are related to SCM; hence the two systems should be linked throughout the SCM as it focuses organising, integrating and operation of complete materials management function. Supply chain deals with four components:

 Purchasing/ Procurement and Supply

 Inventory management, where businesses decide where to store their products, and how much to store

 Operations Schedule/ Production- where businesses focus on how much to produce, where to produce it, and what suppliers to use.

 Distribution and Logistics where businesses address questions about how their products should be moved and stored.

The efficiency and effectiveness of a supply chain is dependent on the ability to gather a

And analyze important information through these components and quality consideration need to be made through the all stages of supply Chain

2. DISCUSSION

The quality management policies and practices of suppliers must be aligned with the standards of the company branding or selling the product and with accepted international standards. Simply due to fact that failure of the supply chain are passed down the line to the firms ultimately marketing the products. Such failures can result in consumer dissatisfaction, regulatory noncompliance and, in some cases, public criticism of the corporate management practices. To determine the severity of the effect of a given quality...