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Date Submitted: 09/23/2011 06:39 AM
Role efficacy
It is important to understand that the performance of people working in a programme or in an
organization, depends on their technical competence, managerial skills, and their potential
effectiveness in the roles they perform. It is the merging of the two (the person and the role) that
ensures the individual’s effectiveness in an organization.
Role efficacy means the potential effectiveness of an individual occupying a particular
position in an organization.
People with high role efficacy seem to experience less role stress and work-related tension.
They rely on their own strengths to cope with problems, use more focused behaviour, interact
with people and the environment, persist in solving problems (mostly by themselves), and show
commitment to their work.
A participatory environment provides staff higher satisfaction and contributes to role efficacy.
An environment characterized by control seems to lower role efficacy.
The Ten Aspects of Role Efficacy
Role efficacy has ten aspects. These aspects can be classified into three groups or dimensions,
namely, role making, role centering and role linking.
“Role making” is an active attitude towards the role, i.e. defining and making the role one
likes to take on.
“Role centering” is concerned with increasing the power of the role, making it more
important.
“Role linking” is concerned with extending the relationship of the role with other roles and
groups. The three dimensions have been further sub-divided into the ten aspects of role efficacy
as shown in Figure 1.
3.1 Role making
Self-role integration
All people have strengths, experience, technical expertise, special skills, and some unique
contributions to make. The roles that people play should provide an opportunity to utilize these
skills and strengths to ensure a high level of role efficacy. When their role provides them with
greater opportunity for using their special strengths, their role efficacy is likely to be higher....