Knowledge Management at Hp

Knowledge Management Initiatives at HP

Course:MGT405 Knowledge Management

Lecturer: Robert B. Loane

Prepared by: Arie Haryadi Halim

Student ID: 093120106

Submission Date: June 21st, 2012

Course:MGT405 Knowledge Management

Lecturer: Robert B. Loane

Prepared by: Arie Haryadi Halim

Student ID: 093120106

Submission Date: June 21st, 2012

Executive Summary

HP has invested a lot of time and resources for an effective Knowledge Management system to support their company. This has been happening for quite some time that HP can be regarded as one of the role models in applying Knowledge Management in their company. Their Knowledge Management initiatives such as “Knowledge Links” and “Shared Services” have really been a great help in HP’s success.

Of course, there is still room for improvement. There is still some area of Knowledge Management that can still be harnessed in order to help HP stay ahead of the competition.

This report will discuss on HP’s Knowledge Management initiatives, what they have achieved with it, and what more can HP do to improve on it.

Table of Contents

Executive Summary 1

Introduction 3

HP and Knowledge Management 4

The SECI Model on HP’s KM Initiative 5

Expected Benefits of KM for HP 6

Recommendations for KM in HP 7

Conclusion 9

References 10

Introduction

Hewlett-Packard is a name that commands respect around the world. And it is rightly so. Even though they have lower revenues during the past several quarters, nobody can deny the innovations that they have brought in. As one of the largest technology company in the world, HP has been advocating Knowledge Management for a long time. Even from their time of massive success HP executives have realized that they need a proper way to manage their knowledge in order to sustain their growth. With experts in so many corporate departments, HP dreamed of a way to share what one expert knows to the whole department, and ultimately through the whole organizations....