Supply

Supply Chain and e-Supply Chain:

Structures, Strategies and Drivers

1. SUPPLY CHAIN DESCRIPTION

|Supply Chain: |Activities involved in fulfilling a customer request |

|Actors: |Suppliers, Sub-Contractors, Manufacturers, Transporters, Warehouses, Retailers, Customers |

|Functions: |Product, Development, Marketing, Procurement, Manufacturing, Operations, Distribution, |

| |Finance, Customer Service |

|Objective: |Maximize value generated through customer satisfaction |

Decision Phases

| |Strategy (Design) |

| |Locations, Capacity channel design, Warehouses, Manufacturing, Outsourcing |

| |Planning |

| |Supply scheme, Inventory policy, Subcontracting |

| |Operations |

| |Allocation of individual orders to inventory or production, allocation to transportation routes, etc. |

Process view of the Supply Chain

Cycle view

| |Customer Order Cycle |

| |Customer arrival |

| |Customer order entry |...