Can Promoting Diversity Among Transportation Security Administration Employees Improve Security and Passenger Relations?

Abstract

With the globalization of companies we continue to see an increase in the number of diverse employees as well as the types of diversities within an organization. Diversity among the workforce increases an organizations competitiveness through the ability of diverse employees to enhance creativity and innovation while making better decisions. If an organization wants to become a leader in their respective market then diversity initiatives must be a cornerstone in the organization. The Transportation Security Administration does not sell a product to the market in a traditional sense. Their market is the acceptance of passengers to the security screening process. So while most organizations goals are measured by profitability, the TSA is measured by acceptance. An increase in employee diversity will therefore, result in greater acceptance by passengers to security screening procedures due in part to better understanding and acceptance of the diverse members of the public.

Can Promoting Diversity Among Transportation Security Administration Employees Improve Security and Passenger Relations?

What is workplace diversity? Workplace diversity in simple terms is the inclusion of a variety of employees with different backgrounds. These differences can be expanded upon to not only include race and gender but to also include religion, culture, age, marital status, educational qualification, and many more. As companies become more globalized we will continue to see an increase in the number of diverse employees as well as the types of diversities within an organization. With this diversity comes some difficulties but the benefits exceed the negative by increasing an organizations competitiveness. This competitive increase is due to the ability of diverse groups to enhance creativity and innovation while making better decisions but only if diversity is properly managed. If an organization wants to become a leader in their market then effective...