Mgmt330

Author: | youngzig |

ID: | 107215 |

Filename: | youngzig |

Updated: | 2011-10-08 01:29:46 |

Description: | yg2 |

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1. An organization chart conveys which of the following?

The work performed by each unit

2. The process by which different individuals and units perform specific parts of the larger task is called

specialization

3. Coordination refers to

the procedures that link the various parts of the organization to achieve the organization's overall mission.

4. Authority is defined as

The legitimate right to tell other people what to do.

5. The board of directors overseeing an organization is responsible for

all of the above

6. The organizational pyramid is commonly called the

hierarchy

7. Top management includes which of the following?

Chief Financial Officer

8. The three levels of the organizational hierarchy include

top, middle and operational levels.

9. The three broad levels of the organizational pyramid are called the

organization hierarchy.

10. Narrow spans of control build ____________ organizations.

tall

11. A wide span of control builds a ______________ organization.

flat

12. The optimal span of control should be wide when

jobs are similar.

13. The expectation that employees perform a job, that managers take corrective action when necessary and that employees report upward on the status and quality of their performance refers to

accountability.

14. The matrix organization today

must be looked at as a process

15. Learning organizations are good at

shamelessly stealing ideas from other organizations

16. Total quality management is a way of managing in which __________ are committed to continuous improvement of the product/service

all of the above

17. McDonald's and Burger King have production processes that tend to be more standardized and...