California Sutter Health

Research Outline

California Sutter Health

July 1, 2013

Outline

I. Introduction

A. Summary

B. The California Sutter Health Approach

II. Body

A. Key Problems

1. Sutter Health Identifies Problems That Occurred Why Analyzing It’s Revenue

2. Patients Financial Services Staff Could Not Access Real-Time Information on Key Financial and Operational Indicators

3. The Hospitals Accounting System

4. The Central Business Office

B. Solutions

1. Sutter’s Strategy for Increasing Collections and Reducing Accounts Receivables Days Focused on Empowering Individual PFS Staff Members.

C. Results

1. Further Research by Souza and McCarty Shows Sutter Health a Simple Prompt to the Registrar to Collect the Amount Preregistration had Established with the Patients

D. Healthcare Collections:

1. How Full Cycle Improvements Reduce Bad Debt.

2. Increase Cash Flow and Improve Reporting.

E. Accounting

1. Practices used by Sutter in Identifying and Solving Problems

F. Approach

1. Patient Revenue and the Speed of Revenue Collection

2. Hospital Revenue Cycle Management and Payer Mix

G. Opinion

1. The Approach used by Sutter Health was Effective

III. Conclusion

IV. References

California Sutter Health

Introduction

Sutter Health is a non-profit network that is made up by community-based health care providers based in Northern California. The network introduced an interface that was aimed at enhancing revenue collection at the facilities for self-pay patients. Our system provides a broad range of health care services, including acute, sub-acute, long-term, home health and outpatient care, as well as physician delivery systems. Services are provided through an integrated health care system which gives the System the ability to deliver a full range of health care products and services to the communities it serves. Souza & McCarty (2007). This paper will show the...