Doctor

SIAKA COULIBALY

4610 Ave Plamondon Apt 104 Montreal QC H3W 1E5 Cell phone: 514-570-0360, Coulib11@yahoo.com

Objective:

Experienced customer service professional with leadership and relationship-building capabilities, seeking new challenges where my experience can be utilized to improve customer satisfaction.

PROFESSIONAL EXPERIENCE

Bank of New York Mellon, Investor Services, Wilmington, DE 03/2009-02/2013

* Responsible for ensuring that prospective investors meet eligibility, compliance and anti-money laundering guidelines during the processing of investor-related transactions, which includes subscriptions, redemptions, the generation and distribution of confirmations and statements, as well as transfers, re-registrations and distributions.

* Responsible for reconciling trade information received with the clients expected transactions and monies received from investors. Additional responsibilities include write and oral correspondence with the fund and investors regarding AML documentation, transactions, performance and statement reporting.

* A resource for Client and Investor inquiries regarding their transactions and documentation outside of the trade processing cycle.

* Basic understanding of the overall direction of the AIS business, core services of AIS, and ancillary products and services provided to the AIS client base.

* Understand the forms, documentation and other legal requirements. Understand the information flows through the various AIS systems.

* Ability to communicate information carefully in order to manage client.

* Active listening to obtain information and understand client needs

ECOBANK

Intern Auditor 07/2008 - 09/2008

* Controlled Effectiveness and efficiency of operations.

* Verified...