Customer Service (Homework)

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MGMT410 – Human Resource Management Term: July – August 2013

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Mid-Term Exam Extra Credit: 8 questions @ 5 points each = 40 pts.

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Due Date: Sunday, August 4th, 2013 at 10:00 p.m. via doc sharing (instructor only) and my email at jerrychaljub@gmail.com

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Extra Credit Questions – Human Resource Management –

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(8 Questions = 40 points)

As mentioned in class during our international discussions, currently the European Union Countries are experiencing high levels of unemployment and an economic crisis which has led to the financial bailout and rescue of five (5) different countries over these past three (3) years (2010-2013).

1. Define which five (5) countries have been part of this financial bailout these past three years?

Greece, Ireland, Portugal, Spain, Cyprus

2. Identify which five (5) countries have the highest unemployment rates within the European Union?

Greece, Spain, Portugal, Cyprus, Croatia

3. Identify which five (5) countries have the lowest unemployment rates within the European union?

Austria, Germany, Netherlands, Belgium, Malta

4. Identify what each country’s individual highest and lowest unemployment percentages are at this present time?

EU Countries | Unemployment Rate |

  | Low | High |

Austria | 4.3 | 4.6 |

Belgium | 7.2 | 7.5 |

Bulgaria | 11.7 | 12.4 |

Cyprus | 9.5 | 17.3 |

Czech Republic | 6.5 | 6.8 |

Denmark | 7.4 | 8 |

Estonia | 9.5 | 12.1 |

Finland | 7.6 | 8 |

France | 9.8 | 11 |

Germany | 5.4 | 5.6 |

Greece | 18.9 | 26 |

Hungary | 10.7 | 11 |

Ireland | 14.6 | 15 |

Italy | 9.3 | 11.1 |

Latvia | 14.1 | 15.7 |

Lithuania | 12.4 | 13.9 |

Luxembourg | 4.7 | 5.1 |

Malta | 6.5 | 6.6 |

Netherlands | 4.9 | 5.6 |

Poland | 10 | 10.6...