Hrm Relates to Management Process

Human Resource Management (HRM)

What? … the functional area of an organization that is responsible for all aspects of hiring and supporting employees (e.g., providing and administering employee benefits). … all the activities related to the recruitment, hiring, training, promotion, retention, separation, and support of employees. … functions within a company that relate to people. Why? … is the effective use of human resources in order to enhance organisational performance. … the process of evaluating human resource needs, finding people to fill those needs, and getting the best work from each employee by providing the right incentives and job environment, all with the goal of meeting the needs of the firm. … applying human resources within complex systems such that people succeed, performance improves, and human error decreases.

(Source: web definitions for HRM) HRM A – G. Grote ETHZ, WS 06/07

Effects of HRM

• HRM-practices (especially job design and selection/ appraisal/training) better predict company performance than R&D, QM, strategy and technology (West, 2001) • Empowerment better predicts company performance than technology-based management practices (Patterson et

al., 2004)

• HRM-practices as cause and effect of company performance (Guest et al., 2003)

HRM A – G. Grote ETHZ, WS 06/07

Road map for HRM A and B

Personnel selection

Satisfaction Motivation

Personnel development

Task / Work process

Performance

Performance appraisal / Pay

HRM A – G. Grote ETHZ, WS 06/07

HRM A: Work process design Overview

24.10. 31.10. 7.11. 14.11. 21.11. 28.11. 5.12. 12.12. 19.12. 9.1. 16.1. 23.1. 30.1. Introduction; Work and organizational perspective on H R M Organization as socio-technical system; Management of uncertainty in organizations as basis for process design Methods for analyzing work processes Tutorial Work process analysis Job design: Effects for motivation, competence development and health Tutorial Job analysis Job and...