Tanglewood Case 2

Jasmine Troyer

Table 1.1 Markov Analysis Information

Transition probability matrix | Current year |

| (1) | (2) | (3) | (4) | (5) | Exit |

Previous year | (1) Store associate | 0.43 | 0.06 | 0.00 | 0.00 | 0.00 | 0.51 |

| (2) Shift leader | 0.00 | 0.54 | 0.16 | 0.00 | 0.00 | 0.30 |

| (3) Department manager | 0.00 | 0.00 | 0.64 | 0.06 | 0.00 | 0.30 |

| (4) Assistant store manager | 0.00 | 0.00 | 0.06 | 0.52 | 0.08 | 0.34 |

| (5) Store manager | 0.00 | 0.00 | 0.00 | 0.00 | 0.66 | 0.34 |

| |

Forecast of availabilities | Next year (projected) |

| (1) | (2) | (3) | (4) | (5) | Exit |

| | Current Workforce | | | | | | |

Previous year | (1) Store associate | 8,500 | 3655 | 510 | 0 | 0 | 0 | 4335 |

| (2) Shift leader | 1,200 | 0 | 648 | | | | |

| (3) Department manager | 850 | 0 | | 192 | | | |

| (4) Assistant store manager | 150 | 0 | | | 51 | | |

| (5) Store manager | 50 | 0 | | | | 12 | |

| | | | | | | |

Gap analysis | Next year (projected) |

| | | (1) | (2) | (3) | (4) | (5) |

| Year end total(column sum) | 3655 | | | | |

| External hires needed (current workforce-total) | 4845 | | | | |

Forecasting Labor Requirements

C.) Tanglewood may have difficulty filling their vacancies in the future because the company has a very large shortage with their sales associates. Even though Spokane has a high unemployment rate and they are able to supply a lot of people with jobs, the chances of closing the gap that is needed to fill the vacancies aren’t likely. Since the sales associates move up to shift leader, department manager, assistant store manager and then store manager then the company can fill the higher level vacancies easier. This then creates the huge shortage with sales associates. As time goes on Tanglewood will have difficulty filling vacancies just because there won’t be enough people that fits the requirements in order to be hired by...