Barriers That Effect Communication

The ways a message can be sent

* Written: This is central to work of any person providing a service in a health and social care environment when keeping records and in writing reports. Different types of communication need different styles or writing but all require literacy skills. A more formal style of writing is needed when recording information about a patient. It would be unacceptable to text message abbreviations, such as ‘L8er’.

* Verbal: Verbal communication used words to present idea, thoughts and feelings. Good verbal communication is the ability to both explain and present your ideas clearly through spoken words, and to listen carefully to other people. This will involve using a variety of approaches and styles appropriate to the audience you are addressing.

* Non verbal: This refers to the message we send out to express ideas and opinions without talking. This might be through the use of body language, facial expressions, gestures, touch, eye contact, sing language, (makaton), Braille (for the blind) and using you face muscles to recognize emotion, signs, symbols, pictures objects and other visual aids. It is very important to be able to recognize what a person’s body language is saying, especially when as a social or care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people.

* Technology: Technology is moving so quickly now that we have many electronic aids to help us communicate. For example, mobile phones can be used to make calls, we can also use them to send text messages and emails; and we have computers in which we can record, store and communicate information very quickly and efficiently over long distance. Some aids can turn small movements into written words and then into speech.

Barriers in communication

The main thing people have all over the world and what everyone uses in any shape...