Restaurant Evaluation

Building

 Is the outside signage appropriate, noticeable and well lit?

 If a potential guest was to (walk-by, drive-by) does my operation have nice imagery and is it inviting at first glance?

 How is the outdoor lighting?

 Are the windows clean and do they enhance the view of my business?

 Are the sidewalks and all accesses to my business clear, uncluttered and safe to navigate?

 Is there easy access to the available parking?

 Handicapped access – is the parking up to code and is there easy & safe wheelchair access to my operation?

 Are the front door / desk, coat check, waiting areas clean, clear and uncluttered?

 How is the dining room(s) décor, lighting, music level and overall feel, atmosphere and theme?

 Is your business inviting, comfortable and conducive to relaxation and an enjoyable dining experience?

 How is the customer and employee traffic flow? Is it easy for your customer to navigate your establishment?

 Is the carpet / floor clean?

 Are the tables and chairs clean, sturdy and safe?

 Do the tables, chairs & linens or tabletops blend with the décor of my operation?

 Are the lighting fixtures, drapes, plants, pictures / paintings and ceiling clean and in good condition?

 Is the indoor signage visible, well lit and appropriate? (especially the restroom and exit signs)

 In the restrooms, are the surfaces, mirrors, walls and floors clean? Has overstuffed trash been removed? Is there sufficient soap, air freshener, and paper supply?

 Are the restrooms well ventilated and Clean, Clean, Clean?

 How does your restaurant smell? (Fresh, clean)

Employees

 Is the staff trained to answer inquires and take reservations consistently? (prompt, helpful and courteous)

 How is the initial reservation, greeting and seating accomplished? (Prompt, helpful, energetic and courteous)

 Is your employees’ overall appearance neat, clean and upbeat?

 Do your uniforms clearly inform our guest of who we are? (Company logo...