A Great It Horror Story - Craven Books

Critical Review

Introduction

Information System nowadays is a technological advancement that brought everyone especially those under the nature of Business Company to employ the strategy that would help in optimizing and achieving business achievement. This might be improved efficiency, effectiveness and competitiveness between employees.

The main purpose of this case study is to provide insightful detailed information about why the Craven Books having issues on the implementation of the new information technology system. The implementation of new information technology system makes Craven Books facing to bankruptcy and lost many customers as they taught it may help to improve performance of the business. Further, it will determine and discuss how to identify the problem and using what way to improve the system of the company.

Company’s Background

Craven Books is a dealer who publishes specialist comics, especially horror comics. Periods of growth lead to the expansion, the distribution of books and magazines, and a perceived need to adopt state of the art systems. It was established and expanded in the market by Peter Craven in the late year of 1960. When time growth up, Craven Books started to be known by everybody in the market place as they buy comics in an exaggerate from the American publishers and the second hand comic market and sell to their customers whose located in the United Kingdom by using mail order catalogue. By the way, it helps the Company to bring up against the profit and number of customers.

The company was founded by Peter Grand in 1968 during his most glorious moment of his life. He later introduced a new accounting system with the functions include batch processing and one-trip warehouse to fasten their stock production time and lighten labours preparation effort. However, Claire Burro- General Manager of warehouse claimed that the company seem did not have a strong sense of security before implementation of the new computer...