Organisatinal Behaviour

CHANGE IN ORGANIZATIONS

Session 1

Unit 4



Change in organization

 understanding

change  Factors influencing change  Forced field analysis  Managing Resistance to change  Developing Change agents  Analyzing and Organizing work – Need Approaches  Problems associated with work organization

Unit 1



Organization Development :

 definition,

characteristics and underlying assumptions and values of OD  Assumptions about people  Organizational Diagnosis Tools and techniques :

 questionnaire  Interview  Workshops

 task

forces.

Unit 2





Nature of OD interventions : Comprehensive intervention

 confrontation

meeting  survey feed back  Grid OD



Structural Intervention

 Job

Design, Quality Circles, Socio technical systems, MBO & appraisal Parallel learning organizations



Team interventions – Role Negotiation Techniques.

Unit 4





 



Characteristics of High performance teams Self managed team Work culture and ethics Quality of work life Developing and managing self-personal effectiveness.

Prelude



“ It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” - Charles Darwin 1809-1882 “ People don't resist change. They resist being changed!” - Peter Senge "Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes — it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm." - Peter Drucker "If you want to make enemies, try to change something." - Woodrow Wilson







Contemporary Change in Practice

Technological Explosion e.g. Biometrics, mobile/internet banking Information Highway e.g. Internet, telecom networks

Change Management Total Quality Management Customer centricity Learning Organization Competency development, training...