Submitted by: Submitted by mujahidpahmi
Views: 10
Words: 2275
Pages: 10
Category: Business and Industry
Date Submitted: 06/15/2016 08:31 PM
Research Inventy: International Journal of Engineering And Science
Vol.4, Issue 8 (August 2014), PP 91-94
Issn (e): 2278-4721, Issn (p):2319-6483, www.researchinventy.com
TQM: A Quality and Performance Enhancer
1
Laxmikumari 2Dr Y vijay kumar 3 Dr. V.Venkata Ramana
1
3
Assistant Professor, Department of Mechanical Engineering, Ballari Institute of Technology
and Management, Hospet Road, Allipura, Bellary 583 104, Karnataka, India
2
Principal, Department of Mechanical Engineering, Shiridi Sai Engg College Bangalore,
Anekal Karnataka, India
Professor, Department of Mechanical Engineering, Ballari Institute of Technology and Management,
Hospet Road, Allipura, Bellary 583 104, Karnataka, India
ABSTRACT: The present day industry is facing a very aggressive economic situation. In order to stay
competitive it is a must to explore new styles to manage excellence in business. This paper primarily discusses
one of such techniques called total quality control (TQM), the various concepts of TQM by highlighting the
different dimensions, approaches and benefits in detail. Further states the need and importance of TQM in
overall organization enhancement along with brief description of history. The survey also reveals the benefits of
implementation of this technique that show positive impact on the performance of any organization. In addition,
presents a research problem that was identified, which states that TQM can be put into practice by small scale
industry so as to reap the benefits of TQM as a research proposal.
KEY WORDS: Quality, approach, excellence, dimensions, impact
INTRODUCTION:
Total Quality Management (TQM) is an enhancement technique to the traditional way of doing
business. It is a proven technique to guarantee the survival of any business in a world class competition. Broadly
TQM can be defined as managing the entire organization so that it excels in all dimensions of products and
services that are important to the end user...