Appraising and Managing Performance Human Resource Management

Global Advanced Bachelor of Business Administration MGMT 333:Personnel Management

Appraising and Managing Performance

Human Resource Management

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Lecture Outline

What is Performance Appraisal? Performance Dimensions

Measuring Performance Measuring Tools Challenges to Effective Performance Appraisal

Managing Performance

Performance Diagnosis and Feedback Performance Improvement

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Global Advanced Bachelor of Business Administration MGMT 333:Personnel Management

Performance Appraisal

Performance appraisal: The identification, measurement and management of human performance in organization

Identification means determining what areas of work the manager should be examining when measuring performance Measurement entails making managerial judgments of how good or bad employees performance was Management means giving feedback to employees and coach them to a higher level of performance

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Performance Appraisal

The use of performance appraisal

Administrative purpose: PA used as the basis for a decision about the employee’s work conditions, including promotions, termination and rewards. Developmental purpose: PA used to improve employee’s performance and strengthening their job skills Performance appraisal system should be created and used to further the goal of performance improvement and worker development.

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Global Advanced Bachelor of Business Administration MGMT 333:Personnel Management

Performance Dimensions

Identifying performance dimensions

Dimension: An aspect of performance that determines effective job performance. Identification of performance dimensions is the very important first step in the appraisal process. The “rightness” of the dimensions must be...