Mario Pizza

Pizza Store Layout Simulation

Mario Pizzeria was open in 1950 in Palm Springs California. The pizzeria became famous for its authentic taste and the fresh ingredients. Mario Pizzeria is a pizza place located inside a mall. The pizza place has become so popular, the owners notice it was time to make some adjustment, because the lines were getting longer and customers were leaving without placing an order. Mario realized that he was losing money and needed to fix the problem.

After reviewing the pizza simulation, Mario pizzeria is having difficulties with their customers waiting for long periods at a time for their food orders. Sometimes when people have to wait in long lines they eventually will leave, take their business somewhere else and sometime there is a possibility of losing a customer. In our society, long lines and enormous waiting time is considered poor customer service(Chase, Jacobs, Aquilano, 2006).

Based on the learning curve and the learning curve definition which states “a learning curve is a line displaying the relationship between unit production and the cumulative number of units produced. Learning (or experience) curve theory is a wide range of application in the business world. Learning curves can be applied to individuals and or organizations (Chase, 2006).” There are three assumption that the learning curve is based off of. For instance, assumption number one, the amount of time required to complete a given task or unit of a product will be less each time the task is undertaken, assumption number two the unit time will decrease at a decreasing rate and assumption number three is the reduction in time will follow predictable patterns (Chase, Jacobs, Aquilano, 2006).

These assumption will be instrumental with Mario and his decision on solving the long lines situations. Mario has become alarm and he is implementing changes to his organization. He knows that some of his customers are...