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Date Submitted: 09/05/2012 09:03 AM
Not For Bread Alone
by Konosuke Matsushita
Francesco Ianni
Outline
• • • • • • • • Overview of the book Human Resources Collective Wisdom Creative Management Spirit of Service Social Responsibility Challenge and Growth Quotes from the book
Overview of the book
• The author of the book describes in vivid details how he built one of the biggest and most respected electrical company in the world • The book contains observations and insights captured over the years • He was convinced that an improvement in management techniques would make the business prosper • His entire philosophy of business is centered on people and the understanding of human nature
Human Resources
• Trust your employees and your company will run smoothly • Establish clear cut goals • It is important to have knowledge
Human Resources
Knowledge Human Resources Trust
Goal
Collective Wisdom
• The boss should listen to workers; employees need to feel important • “If the tail moves fast, the head will move fast” (Page 43) • Getting advice from employees is valuable • Delegate: “Leave up to them but do not abandon them to do it.” “Out of hand but not out of mind” • Be honest
Collective Wisdom
Workers need to feel important If workers do well the company will do well.
Worker’s advice is valuable
Delegate Be Honest
Creative Management
• “Intuition make sense.” We have to rely on our own intuition • Intuition and science are by no means incompatible. They are like two wheels of a bicycle, when either is missing, the bike cannot move. (page 61)
Spirit of Service
• Service is the key to keeping customers • Persuasion is very important • If you watch and listen, you can learn a lot from people’s experience • Complaints give the opportunity to establish direct contact
A growing company will…..
Create Contacts Watch Listen Persuasion
Service
Social Responsibility
Paying attention to the ...