Whats Ob

9/8/2011

What is OB ?

IES Business Consultants

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What is OB ?

Managers need to develop their interpersonal skills if they are going to be effective in their jobs. OB investigates the impact that individuals / groups /structure have on the behavior within an organization. OB focuses on how to improve productivity, reduce turnover, and increase employee job satisfaction. OB can help improve quality and employee productivity by showing managers how to empower their people.

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What is OB ?

OB offers challenges & opportunities for managers. OB offers specific insights to improve a manager’s people skills. OB can help managers learn to manage a workforce that has undergone downsizing. OB offers managers guidance in creating an ethically healthy work climate.

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Management Functions

• Planning

Includes defining goals, establishing strategy, and developing plans to coordinate activities.

• Organizing

Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. Includes motivating subordinates, directing others, selecting the most effective communication channels, and resolving conflicts. Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

• Leading

• Controlling

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Management Roles

• Interpersonal

Figurehead Leader Liaison

• Informational

Monitor Disseminator Spokesperson

• Decisional

Entrepreneur Disturbance Handler Resource Allocator Negotiator

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What is the difference ?

•Managerial Functions

•Managerial Roles

Roles are the TOOLS for Managerial Functions

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Management Skills

• Technical Skills

The ability to apply specialized knowledge or...