Memorandum Date: October 11, 2012 to: Management Executives, Convenience Cookware Inc. from: Group 2 Consulting Firm Re: Ever Last Product Line Enclosed Is Our Analysis of the Ever Last Product Line as Requested by

MEMORANDUM

Date: October 11, 2012

To: Management Executives, Convenience Cookware Inc.

From: Group 2 Consulting Firm

Re: Ever Last Product Line

Enclosed is our analysis of the Ever Last Product line as requested by upper division management. This report was prepared by Samson Aframian, Steven Hoffman, Scherilynn Kohli, Michael Reyes, Nancy Trinh, and Annie Yahiayan. Please contact us if you have any further questions regarding our report.

Executive Summary

Convenience Cookware Inc. is very likely to lose the court cast filed by Mrs. Farzam, and will face a large compensatory and punitive judgment against the company. Management, acting in what they thought were the best interests of the company, neglected consumer safety and unethically falsified safety records in order to continue creating revenue in the short run, without regard for long-term damage to the company’s reputation and revenue stream.

An employee, a Quality Engineer, has come forward with evidence which proves the Ever Last Ovenware product was known to explode under certain conditions, and that these results were later falsified in order to put the product on the market as soon as possible. Even without these records, the fact that Mrs. Farzam was seriously injured during normal operation of the product is damning in a court of law, and the records only serve to open the company up to additional punitive damages.

At this point, Convenience Cookware Inc. should be focusing its efforts on repairing consumer relations and preventing this situation from reoccurring. We’re recommending that the company focus on safety and quality, and start an advertising campaign asserting these values. Internally, a system should be put in place to reward employees for helping to prevent these situations before they occur, because worrying only about short-term gains, as the company was doing prior to this incident, can lead to long-term damages. The loss of future...