Pizza House

Stephanie Hostess

Questions for Wait Staff/Hostess/Bartender/Accountants/Drivers:

* What motivates you?

* I have to pay my bills somehow. Money is what motivates me, only reason I come to work.

* Do you like working at Pizza House?

* “Yeah” sarcastically. “Pizza house is a great establishment blah blah blah.” It’s hard to come to work, especially when I have a degree and I’m working at a pizzeria.

* What is your day like?

* Cleaning, waiting tables, side work, nothing too important or specific, I’m just a hostess.

* How do you handle complaints?

* “With a smile, and getting the manager.” I generally don’t have complaints due to my specific job as a hostess.

* How do you handle drunk kids/college kids?

* “I don’t have to, I work days not nights, and when I work Saturday’s I just blow it off, I basically ignores the drunks.”

* What brought you to Pizza House?

* “It was random, I live in Dexter, and went to school at Eastern it was convenient.”

* What’s the culture like?

* “Good culture, tiers of managers, managers are in charge and you have to listen to them.”

* How could your job be better?

* “More money” Stephanie is motivated by money and thinks she would work harder and better if she were paid more.

* Do you feel like you can communicate with your managers easily?

* Yes, I can. However I can’t communicate with the kitchen! They see things different from the rest of us. They just don’t appreciate what we do.

* Why do you think Pizza House is so successful?

* It’s successful because it delivers a great product and service, but mostly the location allows it to be successful.

* How can Pizza House be improved?

* no suggestions

* Are you satisfied with your job?

* I have a degree, so no. My job is pointless and I am more qualified.

* Do you help other waiters/waitresses?

* Always. Pizza house emphasizes...